Convenient Payment Options

Bills are mailed or made available through the website on the first (1st) of each month. Payments are due
by the 15th of the month. All payments received after the due date will be assessed a late fee of $5 or
10% of the bill, whichever is greater.  Standard returned check fees apply ($25 for checks under $50,
$30 for checks greater than $50 but no greater than $300, and $40 if the value exceeds $300 or an
amount of up to 5% of the face amount of the check).


Click here to make your payment, if you are registered for online bill pay.
Click here if you need to register for online bill pay.

407-260-3470, prompt #1

Utility Billing Division
City of Longwood
P.O. Box 520548
Longwood, FL 32752-0548

Customer Service
155 W. Warren Ave.
Longwood, FL 32750
Monday-Friday 8:00am-5:00pm

Payment Drop Box
Located on the west side of the building,
underneath the drive-through, and
between the Finance Building and City Hall.

Receive Your Utility Bill By E-mail
The City of Longwood is pleased to offer our residents and businesses with the option of receiving your
utility bill via electronic mail.  This new service offers an ecologically friendly method of receiving your
utility bill.  Please note, you will receive your utility bill via email the second billing cycle after signing up
for the service when you are a new customer and the next billing cycle for existing customers. 
Once you receive your City of Longwood utility bill via email you will no longer receive a paper version
of the bill in the mail.  You may opt out of the service at any time by calling the Utility Billing office at
407-260-3470, prompt #1.  The instructions for signing up for the service can be downloaded from the
following link: click here.