Call 9-1-1 immediately when a medical emergency exists.
For example:

• Chest Pain or Heart Attack
• Drowning
• Imminent childbirth or complications related to pregnancy
• Stroke or Diabetic Emergency
• Traffic accident with possible injuries

Call 9-1-1 immediately for known or suspected fire events.
Examples:

• Fire/Smoke is seen in or around residential or commercial structures
• Fire/Smoke is seen in or around vehicles
• Fire/Smoke is seen outside in grassy areas, fields, forests, or other outside areas
• Smoke odor
• Smoke visible

Call 9-1-1 for fire department response if you suspect the presence of hazardous materials. Examples:

• Traffic accident with fluid spill
• When an abandoned known or unidentified chemical (or container) has been found
• When a known or unidentified chemical has spilled or is leaking from a container

Non-Emergencies

When should I dial the non-emergency line, 407-260-3490, to reach the Fire Department?
Dial the 10-digit number for the fire department to ask general questions, or to report a non-emergency incident.

To ensure the fastest response, please do not place a direct call to a fire department number to report an emergency. Call 911 instead.