Emergency & Non-Emergency Information

Emergencies

When should I dial 9-1-1 to obtain services from the Fire Department?

Call 9-1-1 immediately when a medical emergency exists.

For example:

  • Chest Pain or Heart Attack
  • Drowning
  • Imminent childbirth or complications related to pregnancy
  • Stroke or Diabetic Emergency
  • Traffic accident with possible injuries

Call 9-1-1 immediately for known or suspected fire events.

Examples:

  • Fire/Smoke is seen in or around residential or commercial structures
  • Fire/Smoke is seen in or around vehicles
  • Fire/Smoke is seen outside in grassy areas, fields, forests, or other outside areas
  • Smoke odor
  • Smoke visible

Call 9-1-1 for fire department response if you suspect the presence of hazardous materials. Examples:

  • Traffic accident with fluid spill
  • When an abandoned known or unidentified chemical (or container) has been found
  • When a known or unidentified chemical has spilled or is leaking from a container

Non-Emergencies

For Non-Emergency calls, dial the Seminole County Dispatch Center at 407-665-6650.

To ensure the fastest response, please do not place a direct call to a fire department number to report an emergency. Call 911 instead.