When should I dial 9-1-1 to obtain services from the Fire Department?
Call 9-1-1 immediately when a medical emergency exists.
For example:
Chest Pain or Heart Attack
Drowning
Imminent childbirth or complications related to pregnancy
Stroke or Diabetic Emergency
Traffic accident with possible injuries
Call 9-1-1 immediately for known or suspected fire events.
Examples:
Fire/Smoke is seen in or around residential or commercial structures
Fire/Smoke is seen in or around vehicles
Fire/Smoke is seen outside in grassy areas, fields, forests, or other outside areas
Smoke odor
Smoke visible
Call 9-1-1 for fire department response if you suspect the presence of hazardous materials. Examples:
Traffic accident with fluid spill
When an abandoned known or unidentified chemical (or container) has been found
When a known or unidentified chemical has spilled or is leaking from a container
Non-Emergencies
When should I dial the non-emergency line, 407-260-3490, to reach the Fire Department?
Dial the 10-digit number for the fire department to ask general questions, or to report a non-emergency incident.
To ensure the fastest response, please do not place a direct call to a
fire department number to report an emergency. Call 911 instead.