Utility Billing Payment

Utility bills are mailed or made available through the website on the 1st of each month. Payments are due by the 15th of the month. All payments received after the due date will be assessed a late fee of $5 or 10% of the bill, whichever is greater. Standard returned check fees apply ($25 for checks under $50, $30 for checks greater than $50 but no greater than $300, and $40 if the value exceeds $300 or an amount of up to 5% of the face amount of the check).

Pay or Register

Make a payment if you are registered for online bill pay.

Payment Methods


  • 407-260-3470, prompt number 1
  • Monday - Friday
  • 8 AM - 5 PM


Utility Billing Division
City of Longwood
P.O. Box 520548
Longwood, FL 32752-0548

Customer Service

155 W Warren Avenue
Longwood, FL 32750
Monday - Friday 8 AM - 5 PM 

Payment Drop Box

Located on the west side of the building, underneath the drive-through, and between the Financial Services Building and City Hall.

Receive Your Utility Bill By E-mail

The City of Longwood is pleased to offer our residents and businesses with the option of receiving your utility bill via electronic mail. This new service offers an ecologically friendly method of receiving your utility bill. Please note, you will receive your utility bill via email the second billing cycle after signing up for the service when you are a new customer and the next billing cycle for existing customers. Once you receive your City of Longwood utility bill via email you will no longer receive a paper version of the bill in the mail. You may opt out of the service at any time by calling the Utility Billing office at 407-260-3470, prompt number 1. Access instructions for signing up (PDF) for the service.