How do I make a complaint and have the Code Compliance Officer investigate?

To report an alleged violation, you may use the City's Code Violation Reporting Portal online, or call (407) 260-3465. Please note that the City is prohibited by state law from acting on anonymous complaints and that any information provided to the City is subject to Florida's Public Records laws and can be requested by others - including the owner of the property with the violation. 

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1. How do I make a complaint and have the Code Compliance Officer investigate?
2. I called in a complaint. Nothing on the property has changed. Why doesn’t the City do something?
3. A neighbor is playing loud music. Who do I call?
4. My neighbor hasn’t cleaned their pool in months. I’m worried about the potential for insects, etc. Can the City clean this pool?
5. Can I run my business from my house?